If you missed the 1st part of this 3-part training series - click here to watch.
If you missed the 2nd part of this 3-part training series - click here to watch.
In this video, the third and final part of the 3-part training series, we looked at how SLA resolution time commitments can significantly increase liability exposure in SaaS contracts ⚖️
We discussed how response times vs resolution times change the risk profile for vendors and customers.
We also saw how the same issue can trigger service credits, breach of contract, termination rights, and refunds at the same time.
The key takeaway from this series is that SaaS contracts must be reviewed as a system of interacting clauses, not clause by clause 📄
Because the real risk in SaaS contracts is often in the overlap between clauses, not in one clause alone.
And this way of thinking about SaaS contracts is exactly what we go much deeper into in the Practical SaaS Contract MasterClass 🎓
This is a special early registration opportunity for those who watched this video.
You will receive 10% off the special launch price (which is approximately 40% off the full course price).
Use coupon code: WL042026
🚀 AND I HAVE ALREADY OPENED EARLY REGISTRATION FOR YOU!
Details and early bird registration are available on this page: Click here